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Lot Attendant - Full Time

We’re on the hunt for an inspiring self-starter who thinks outside the box. Our ideal team member wants nothing more than to join a culture of A-players who share a passion for remarkable service.

Do you have what it takes? This is how you know...Delivering an exceptional customer experience is your hidden superpower. No matter what kind of day someone is having when they walk in to your office, they walk away with a smile.

You’re able to adapt to every person’s unique situation. One minute you congratulate the newlyweds who just bought their first house with a high-five—the next minute you go the extra mile for a widow walk her to her unit before she even asked.

At Northwest Self Storage, we put people first. Across the Pacific Northwest, we are building a diverse community that thrives on making each day a little better for our customers and each other. We provide the space for you to take ownership of your work, grow as a professional, and uplift people who are going through their own transformations.

For the A-player ready to make a positive impact, answer these questions to see if you have the Northwest Self Storage energy:

  • Do you show up fully to everything you do?
  • Are you so organized that your sock drawer is a work of art?
  • Do you enjoy rolling up your sleeves and leading the charge?
  • Do you deliver outstanding customer service?
  • Are you able to handle delicate situations?
  • Are you comfortable connecting to your team through technology?
  • Do you inspire everyone around you with your passion for putting people first?

If you answered yes to these questions, then we want you to become a part of our growing family. We can’t wait to hear from you! 

ABOUT NORTHWEST SELF STORAGE

We create a different storage experience through remarkable service and technology. Whether it’s clearing out the garage or expanding small businesses, we help our customers give form to their vision and build what’s next.

Our team makes an enduring mark on the communities we work with. We care about our customers and each other. Together, we build lasting moments through a rock-solid passion for people.

OUR MISSION IS TRANSFORMATION

Life’s transitions – big and small, exciting and challenging - are why our tenants seek us out. They are creating a new chapter in their lives. We are here support them with a storage experience that puts people first. 

We keep learning and growing. Together, we are making our company, our industry, and our communities better places for the future. 

OUR VALUES

Our team turns to a set of core values any time we seek inspiration or make decisions. We own these values and use them to shape our culture of action.

Act with Kindness
Small gestures have the power to uplift and inspire. We believe in using that power to connect people, build relationships, and show gratitude to one another every day.

Do the Right Thing
Our inner compass guides us to do the right thing for our customers and one another. We value trust, mutual respect, and open communication across all members of our team.

Show Up Fully
We’re proud of the work we do, which means we never cut corners or take the easy way out. To us, showing up fully means rolling up our sleeves and giving 100%.

Embrace Change
Change sparks progress – and our team thrives on making every day a little better. Through this commitment, we will elevate each other and the community around us.

OUR VISION

Within the next 10 years...
Northwest Self Storage will be known throughout the region as the company that puts people first. From customers to employees, our reputation will be one of great service and compassion for one another. Working together, our team will make an enduring mark on our community.

Qualifications

As a lot attendant, you help maintain the face of our company both internally and externally. The quality of your work directly impacts our customer experience. 

Additionally, you will have the following capabilities and skills:

Required Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the required job duties. 

  • Inspect buildings and structures for functional systems, clearly document repairs needed
  • Painting & exterior repair
  • Cleaning storage units, hallways, exterior property, and other areas daily
  • Clean U-Haul trucks and trailers
  • Drive and back-up U-Haul trucks on property
  • Assist with U-Box deliveries
  • Unload freight
  • Strong attention to detail and sense of urgency
  • Effectively manage time and priorities meeting deadlines 
  • Customer service, including internal employees and external vendors and customers
  • Detailed documentation and clear communication is required
  • Bring "can-do" attitude and contagious enthusiasm every day
  • Perform other related duties as assigned

Essential Functions: 

  • Strong written and verbal communication skills with employees, customers and vendors. 
  • Organized and detail oriented
  • Must read, write and speak English fluently
  • Ability to stay on task and work independently with minimal supervision
  • Actively communicate with supervisor and escalate concerns immediately
  • Develop a basic understanding of the company's policies, procedures and values
  • Knowledge and use of common hand tools
  • Knowledge and experience driving forklift
  • Ability to pass a pre-employment background check
  • Ability to pass pre-employment physical
  • Valid driver's license with acceptable driving record
  • Schedule may require flexibility during peak seasons, with weekend shifts included

Performance Expectations: 

  • Meet and exceed individual objectives as defined by your supervisor. 
  • Adhere to schedule and deadlines
  • Reliable, regular, and predictable attendance
  • Thoroughness, Accuracy, and timeliness in completing essential duties. 

Physical Requirements: 

  • Willingness and ability to bend, kneel, squat, walk, stoop, crawl, sit, stand, push and pull throughout scheduled shift in awkward positions and spaces. 
  • Willingness and ability to push a minimum of 100 lbs. and lift 50 lbs. 
  • Willingness and ability to climb and safely use various types of ladders
  • Have strong hearing capabilities
  • Have the visual acuity to inspect and diagnose issues including the ability to see colors

Environmental Conditions:

  • Work outside in a variety of weather conditions on a daily basis
  • Noise level may require hearing protection 
  • Hard hat & steel toed shoes required at times
  • Projects may necessitate working safely at a variety of heights
  • May work with paints and solvents, cleaning supplies and other approved chemicals

Education: 

  • High school diploma or equivalent education.

Qualifications: 

  • Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of employee or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Benefits: 

  • A fun, growth-minded culture
  • Support of Pacific Northwest nonprofits, giving back to our community
  • A bright, stable future with advancement opportunities
  • Company events for the whole team
  • Training and tools to progress, personally and professionally
  • Full-time employee benefits:
    • Medical, dental and vision insurance 
    • Monthly bonus potential
    • 401(k) with 4% employer match
    • Paid vacation and sick time

Compensation:

  • Competitive hourly rate
  • $1,500 hiring bonus

Working at Northwest Self Storage is so much more than a job. You have the chance to grow with a family that cares about reaching success together. This is your moment to seize if you’re ready to embrace your own transformation. Your next step is to fill out our online application. Best of luck! 

 

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